1-Stop Gateway Overview 

Ship at WharfThe 1-Stop Gateway service, available at www.1-stop.biz, is an online information service that provides a number of applications that improve data transfer, reporting and visibility in the Australian freight and logistics community.

All subscribers to the 1-Stop Gateway have access to the following services.

Schedule visibility

The 1-Stop vessel schedule provides an accurate and up-to-the minute electronic view of vessel arrivals, departures, cargo cut off, availability and import storage start times for all of the Patrick, DP World and AAT operated terminals around Australia. Information is also available for vessels arriving to and from the ports of Auckland.

Container visibility

1-Stop can provide accurate up to the minute information on any container that is entering or leaving Australia through a Patrick or DP World terminal. This includes what vessel it is on, when it is due and at which terminal will receive it. Customers can find out the exact date and time a container has been loaded, discharged, gated in or gated out of terminal.

1-Stop also receives onboard vessel information in advance of the vessel's arrival. This provides valuable details for trans-shipped containers, particularly when the second vessel is unknown to the customer.

Notification and alerts service

This proactive facility allows customers to set up notifications and alerts relating to containers and
vessels. Once the specified event occurs 1-Stop will automatically send a notification to the customer by email or SMS message to their mobile phone. If the event does not occur on the date and time you specify, 1-Stop will send an alert message.

Electronic Pre Receival Advice (PRA)

This is an electronic web-based application for the lodgement of export Pre Receival Advices (PRAs). Simple, easy to use and provided at a low cost, this facility is an excellent option for companies who do not have the software required to send this information electronically.

PRA status

Customers can quickly check the latest status of a reported PRA simply by entering container numbers. A display will show the container as either being accepted, pending or rejected.

Customs status

This service displays the current status of an import container as provided by the Australian Customs Service.


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