ComTrac Overview 

The ComTrac service delivers fully integrated container event and schedule feeds for the Australian and New Zealand logistics community.

The efficient movement of containerised sea freight requires up to date, reliable and detailed movement information about vessels and containers.
A reliable, accurate information supply is also essential in order for customers to feel confident they are complying with legislative requirements. Customers can be proactive with the container management process, meaning greater efficiency and lower costs.

Until recently, it was difficult to gather this information from a single source. Now 1-Stop, in association with key industry software providers, supplies this information electronically and integrates the service directly into the software packages used to manage the container movement process. We provide two information channels, as follows.

First, we provide an electronic vessel schedule that is updated every two hours to ensure reliability. It includes:

  • vessel names, voyage and Lloyds numbers;
  • estimated and actual arrival and departure times;
  • terminal operator and ports of call and discharge;
  • export receival start and cut off dates; and
  • import availability and storage start dates.

Second, we provide container movement information for both import and export containers. For import containers, ComTrac provides the following automated alerts.

  • On board vessel: know which vessel the imported container is on before its arrival in Australia. An essential tool in the management of transhipment containers.
  • Discharge from vessel: the date and time the container was off loaded from the vessel available within minutes of it occurring.
  • Import availability: know immediately when your container becomes available.
  • Customs status: know when your container is cleared or held by Customs. 
  • Gate out: the date and time the container left the terminal either by road or rail.

For export containers, ComTrac provides the following automated alerts.

  • PRA accepted: container has been approved for receipt at the gate.
  • Gate in: the date and time the container arrived at the gate, either by road or rail.
  • Load on vessel: the date and time the container was loaded onto the vessel available within minutes of it occurring.

 

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